Chua Wei Cheng.init()
$ whoami --verbose
>> Microsoft Certified Power Platform Solution Architect (PL-600) with 3+ years delivering enterprise-grade solutions across Dynamics 365 CRM, Power Apps, and Power Automate. Specialized in system integrations, C# plugin development, and cloud-native architectures on Azure and AWS. Proven track record transforming manual processes into automated, scalable solutions for government and enterprise clients.
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Dynamics 365 CRM Engineer @PwC
• Contributed to the modernisation of a government Dynamics 365 CRM platform through its upgrade from v8.2 to v9.1 across 4 environments and migration to AWS-hosted infrastructure • Supported remediation of legacy data structures and long-standing customisations to address upgrade compatibility, stability, and maintainability challenges • Worked across a heavily integrated enterprise ecosystem involving ADX Portal, SharePoint, and other connected services supporting business-critical operations • Resolved migration and upgrade issues involving plugin assemblies, custom workflows, authentication configuration, and IIS bindings during platform transition • Participated in solution design, architecture discussions, and controlled deployment activities across multiple environments in a regulated delivery environment
Power App Developer / DevOps Engineer @Rio Tinto
• Architected end-to-end Power Apps model-driven application for mineral bidding process, eliminating email-based workflows and increasing transparency for internal teams and external bidders through automated approvals and real-time notifications • Engineered custom C# plugins and Power Automate workflows to integrate third-party systems, reducing manual processing time and enabling automated email communications that previously required manual coordination • Designed Power Pages frontend portal delivering intuitive user experience for bid submissions, leveraging Dataverse custom entities, business rules, and dynamic forms to support complex bidding workflows • Implemented Dynamics 365 Sales solution for customer visit tracking, enabling sales teams to capture market intelligence and convert visits into qualified leads and opportunities, streamlining the sales pipeline process • Built robust Dynamics 365 Customer Service complaint management system with automated case creation, resolution tracking, compensation workflows, and multi-level approval processes, improving customer satisfaction metrics • Established peer review workflows and maintained Selenium-based E2E test automation, ensuring code quality and reliability before staging deployments
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System Metrics
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Government D365 CRM Upgrade
Enterprise-scale migration from Dynamics 365 v8.2 to v9.1 on AWS GCC across 4 modules with zero downtime.
Mineral Bidding Platform
Complete Power Platform solution replacing email-based bidding with automated workflows, custom portals, and real-time bid tracking.
Sales Visit Tracking System
Dynamics 365 Sales solution for field sales teams to log visits, capture market intelligence, and manage lead conversion pipeline.
Complaint Management System
End-to-end customer service solution with automated case routing, SLA tracking, compensation workflows, and approval hierarchies.
Manufacturing Data Platform
Internship project: Designed data architecture for 6 products handling 5000+ CSV files, reducing analysis time by 80% through MySQL optimization.